The many options of software for communication

Here at the University of Waterloo we attempt to provide a set of tools to enable communication both within the University and to the wider community. However, with a somewhat limited IT staff to support the tools, we are in a constant dilemna of which tools to support. Every tool takes installation, configuration and most importantly, regular updates.

Since you are reading this offsite, we don't yet support blogging tools on our website. And perhaps we should just take advantage of publicly available opportunities instead of building everything ourselves.